Shipping policy

1. General Information
All orders are processed and shipped from our warehouse in Canada. Our goal is to prepare your order for shipment within 1-2 business days following the confirmation of your purchase.

2. Shipping Rates and Delivery Estimates
We offer shipping across Canada in partnership with Canada Post and UPS. Shipping rates are calculated based on the rates provided by these carriers, which are subject to variations depending on package weight and destination.

3. Shipment Processing Time
Orders are processed for shipment within 1-2 business days of order placement. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

4. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Delivery Estimates
The delivery time is determined by the shipping carrier and may vary depending on your location and the specific carrier used. Please refer to your tracking information for up-to-date delivery estimates.

6. Damages
FloodGate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Information
For any questions or concerns regarding your order or shipping, please contact our customer support at 

1. General Information
All orders are processed and shipped from our warehouse in Canada. Our goal is to prepare your order for shipment within 1-2 business days following the confirmation of your purchase.

2. Shipping Rates and Delivery Estimates
We offer shipping across Canada in partnership with Canada Post and UPS. Shipping rates are calculated based on the rates provided by these carriers, which are subject to variations depending on package weight and destination.

3. Shipment Processing Time
Orders are processed for shipment within 1-2 business days of order placement. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

4. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Delivery Estimates
The delivery time is determined by the shipping carrier and may vary depending on your location and the specific carrier used. Please refer to your tracking information for up-to-date delivery estimates.

6. Damages
FloodGate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Information
For any questions or concerns regarding your order or shipping, please contact our customer support at idiofame@gmail.com